2025 Community Impact Report
A message from our CEO
We are thrilled to share our Community Impact Report with you. This report provides information on how we operate our business, which we believe is as important as what we do. Our report highlights Byline’s activities with a social, economic, or environmental effect over the calendar year. We are committed to continuing our positive impact in the coming years with a keen eye for the evolving expectations of our stockholders, customers, employees, and communities.
- Roberto R. Herencia, Executive Chairman and Chief Executive Officer
Our priorities reflect our continued focus on environmental, social and governance issues through the lens of our core values as a commercial bank. These priorities guide our efforts in the service of our employees, our customers, our communities and our planet.
We believe in building a future in which all people in the communities we serve have access to the financial tools and resources to build the life of their dreams. We aim to help businesses connect to the people that matter most and rise alongside them. With our sustained commitment to our stakeholders and our environment, we plan to leave the world a better place for generations.
Our people.
Our greatest asset. We speak, act, and treat one another with respect—everyday, everywhere, and every time.
Insist on excellence.
And the highest ethical standards in everything we do.
Be frugal. Take ownership of issues until they are resolved. Present new ideas.
Fast is better than slow.
Speed matters in business. Get it done. Deliver results.
Obsess about our customers.
Every single experience and interaction matters. Go to extraordinary lengths to convert customers into fans.
Embrace change.
Change is constant. Without change we cannot grow.
Know the numbers.
Facts matter. We don’t know our business if we don’t know our numbers.
Inspire.
Respect, challenge and collaborate with each other every day. Teamwork is our greatest strength.